Terms & Conditions

Terms & Conditions

Anurag Nursing Home (Services run by Anurag Nursing Home) is providing online Second Opinion with Anurag Nursing Home Doctors using offline consulting (E-MAIL) through its website. The following terms and conditions govern all the transactions with respect Second opinion via email / sms including refund and all other transactions through the website or through its authorized third party websites.
The Anurag Nursing Home services available on the Website do not in any way constitute an invitation or recommendation to avail the Second opinion via email / sms Services. The services provided through the Website are not intended in any ways to be a substitute for face to face consultation with a doctor. Anurag Nursing Home advices the users to make independent assessment in respect of its accuracy or usefulness and suitability prior to making any decision in reliance hereof. Terms 'you' and 'your' hereafter refers to the user both registered and unregistered who is using/browsing through the Anurag Nursing Home website (www.expertmedicalopinion.in) and/or partner websites and/or availing any of the services from Anurag Nursing Home

Online Second Opinion, Appointment, Free review and/or Cancellation :

  • Second medical opinion via email / sms shall be available for Gyneacology & multi-specialties
  • Second medical opinion via email / sms from a specific doctor/ Gyneacologist shall be available subject to his/her availability/willingness/discretion. Reply of Query or questions raised for second medical opinion by a specific doctor / Gyneacologist, as per his/her availability, shall be sent to you via SMS and/or email within 24 to 48 hours
  • The time provided for Second medical opinion to you is indicative and actual reply time for second medical opinion may change depending on the consulting Doctor's / Gyneacologist discretion
  • Your consulted Gyneacologist / Doctor's reserves the right to provide Post consultation free review
  • Second medical opinion can be obtained only via chat or FAQ search on website "www.expertmedicalopinion.in", the chat window / questions to ask for second opinion will be open for 7 days once the payment is done.
  • Users after the payment is done can ask any numbers of questions / query for second gynaecology / medical opinion within 7 days from the date of payment made.
  • The answers provided will be supported by reference. The answers provided will be based on the investigation provided by you for second Gynea / medical opinion- Kindly note that person is not examined at any stage during online second opinion.
  • Any type of medication / prescription won't be provided without physical examination.
  • The answers would be given manually / automatically from question bank.
  • The Faq section on website "www.expertmedicalopinion" will display all the related questions asked by patients and answers by doctors / Gyneacologist without disclosing the patients identity for the other patients referring / visiting the website.
  • Appointment and Online Second opinion are 2 different aspects and the amount for the both are separate and are not clubbed together, what so ever for any reason.
  • Voice consultation not available for any patients

Information and Documents required :

  • You are solely responsible for the medical, health and personal information you provide in Anurag Nursing Home . The advice of the doctor will depend upon the information or prescriptions you provide in Anurag Nursing Home
  • User discretion is advised while submitting/uploading your required personal and clinical information on the specified place and selecting the Doctor for seeking appropriate advice related to condition of the patient. This information shall include patient’s details including contact details, medical history, testing/investigations results/reports, prescriptions, card holder name and other relevant details.
  • Anurag Nursing Home services are not available for use for children, but the Registered / unregistered Member for all patients under the age of 18 must be the patient’s parent or legal guardian. If you register as the parent or legal guardian on behalf of a minor, you will be fully responsible for complying with these Terms of Use
  • If the information provided by you is false/deceptive/inaccurate or misleading, Anurag Nursing Home reserves the right to cancel your appointment or Second medical opinion via email / sms without assuming any liability whatsoever. Hence, it’s advised to submit/upload all relevant and accurate information on the portal
  • The information provided by you may be used by for the purpose of services including analysis, research, training and disclosure (where required) to its affiliates, agents and government authorities
  • The information provided by you can be kept with Anurag Nursing Home indefinitely and can be used without revealing your identity

Equipment and connectivity requirement:

  • The services available on the website shall be provided to you via an offline review through e-mail or sms. Please ensure that you are equipped with proper internet connectivity as mentioned or is relevant for the service you want to avail. Anurag Nursing Home reserves the right to reschedule or cancel your appointment without any notice.
  • You understand and acknowledge that there will not be any physical examination involved and the consultation services shall be provided remotely. The Second medical opinion advised by the doctor / Gyneacologist shall solely be based on the communication between the concerned doctor or the Gyneacologist and the patient and the test reports and other information provided/uploaded by you on the website
  • Anurag Nursing Home or the consulting Doctor/Medical Practitioner shall not be liable for misdiagnosis / faulty judgment / interpretation error / perception error/Adverse events/ inefficacy of advice/validity of the advice provided by the consulting Doctor / Gyneacologist in your country of residence/ unavailability of the recommended or advise provided under any condition or circumstances. Users are advised to use their discretion for following the advice obtained post consultation from Anurag Nursing Home
  • Anurag Nursing Home Services are not meant in any way for emergency and life-threatening conditions. It is advised to take the patient to the nearest hospital in such cases

Cookies :

  • Anurag Nursing Home , like many other websites uses “Cookies”. Cookies are small data files that a Website stores on your web browser. These are used for the purpose of storing your preferences previous activities browsing activities, profiling and tracking behaviour on this Website. By visiting Anurag Nursing Home Website you acknowledge, accept and expressly authorize Anurag Nursing Home for the placement of Cookies on your web browser

Electronic Payments/ Refunds :

  • Anurag Nursing Home offer’s online mode of payment only for second medical opinion made via chat box / Search box. You may use internet banking or debit/credit card for making payment for Second medical opinion charges. You shall be directed to our trusted payment gateway partners once you proceed to make payment of Service Fees
  • Anurag Nursing Home shall not be liable in any manner whatsoever, if incorrect or inaccurate credit / debit card details are provided by you for making the payment of consultation Fees or you use a credit/ debit card which is not lawfully owned by you or if you permit a third party to use your password or other means to access your account
  • Anurag Nursing Home shall keep the aforesaid information confidential at all times and shall not utilize and share the same with any of the third parties unless is an authorized third party website and / or required by law regulation or court order
  • Refunds won't be made once the payment is done by the user for the second medical opinion
  • Refunds may be made only in case where Gyneacologist / Doctors do not provide any questions raised by you for second Online Gynea / Medical opinion "Anurag Nursing Home" website within the stipulated time.
  • Refund request against delays, nature of advice obtained, efficacy of treatment, health outcomes of consultation will not be entertained
  • Refunds may be processed within 15 working days from the receipt of a request from you. All communications with regards to refund should be sent to info@expertmedicalopinion.in
  • Anurag Nursing Home reserves the right to modify / implement a new pricing structure at any time prior to billing you for your initial payment or for future payments

Use of content & Copyright:

  • Anurag Nursing Home owns the website as well the intellectual property contained thereon including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein and all the services offered by the doctors / physicians or others on the Website
  • You shall not use the content available on the website (www.expertmedicalopinion.in) without the prior written permission of Anurag Nursing Home

Privacy and Security :

  • Anurag Nursing Home uses secure encryption technology to keep your information safe and secured at all time. Anurag Nursing Home is committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/uploaded by you
  • Anurag Nursing Home uses all reasonable endeavors to ensure the integrity of the online payment facility’s security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security

Indemnity :

  • You agree and undertake to indemnify and keep indemnified Anurag Nursing Home, the concerned doctor/physician and Anurag Nursing Home Hospitals for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor/physician and Anurag Nursing Home may suffer on account of (a)misdiagnosis / faulty judgment /interpretation errors / perception error arising from (i)your failure to provide correct and / or complete clinical information / history about the patient in timely and clinically appropriate manner; or (ii)suppression of material facts; or your failure to provide relevant clinical information about the patient; or (iv) misinterpretation of the advice / prescription / diagnosis by you; or (v) failure to follow doctor’s advice by you; or (b) incorrect or inaccurate credit / debit card details provided by you; or (c) using a credit / debit card which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account

Disclaimer :

  • Anurag Nursing Home provides the services on “as is” basis and expressly disclaims all representations, warranties or conditions of any kind, either expressed or implied, as to the operations of the website, the information, content, service provided through or in connection with the website
  • In no event shall Anurag Nursing Home be responsible for any third party misuse for the data and for any acts, deeds and circumstances beyond the control of the management of Anurag Nursing Home
  • You agree and acknowledge that you are solely responsible for your conduct

Limitations of liability :

  • In no event shall Anurag Nursing Home be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever including without limitations, damages for loss of use, data or profits, arising out of or in any way connected with the use of Anurag Nursing Home services

Termination :

  • This arrangement may be terminated by either party at any time, with or without cause
  • Anurag Nursing Home reserves the right to refuse the use of services immediately in case your conduct is deemed by Anurag Nursing Home to be in contravention of applicable acts, laws, rules and regulations or considered to be unethical / immoral

Modification of Terms and conditions of service :

  • Anurag Nursing Home may at any time, without any prior notification to you, modify these terms of conditions
  • Please review the latest version of the terms and conditions before proceeding to avail the service
  • If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions

General Terms and Conditions :

  • This agreement shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts at Mumbai
  • Anurag Nursing Home makes no representation that the services are appropriate for patients in any other location except India as Anurag Nursing Home operates and controls this websites from India
  • If any part of the agreement is determined to be invalid or unenforceable pursuant to applicable law then the said provision will be superseded by a valid, enforceable provision and the remainder of the agreement shall continue in effect
  • You acknowledge that the relationship created through your use of this website shall be of principal to principal. You shall not represent yourself as a representative agent or employee of Anurag Nursing Home
  • You represent and warrant that you’re not a minor (i.e., you are above 18 years of age) and that you are competent and eligible to enter into legally binding agreement

The terms and condition herein form an agreement. Please read this agreement carefully and if you are not agreeable to any terms and condition please do not proceed further.By clicking on “I Agree” and proceeding further you signify that you read through, understood and accepted aforementioned terms and conditions of use of service. You must agree to the above terms and conditions in order to avail the services through the website. If you have any queries or need any clarification or assistance please contact us at info@expertmedicalopinion.in

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